I help companies scale and achieve better outcomes for (and with) their customers.
I strive to make the world (and its wide web) a more inclusive, human place. My happy place is diving deep into challenging problems to find solutions that improve the lives of people around the world — especially the members of my extremely talented team 😎
Selected case studies
Over six months, I coordinated efforts across myself, five product and engineering squads, several other Senior+ Product Designers, and two Brand Designers to design and launch a new product area.
After the unsuccessful launch of Search Analytics, Etsy leadership invested more in our work the following year. This time, we were able to fully deliver on the promise to get Stats right.
Etsy’s Stats are a critical part of the product for sellers. In 2017, I was tasked with an effort to make Stats more useful to sellers. This post will explain the process behind my first iteration.
Etsy realized they were missing a huge opportunity to natively incorporate sales into the platform. This project was a massive undertaking that involved many departments across the company.
Etsy created a new payments service in order to make their purchase experience more trustworthy, seamless, and secure. I worked with a nimble team to make the announcement and user experience successful.
The subscriptions team put me in charge of creating the architecture for the payment experience and designing the checkout experience on web and Android.
I volunteered to design SoundCloud's Google Cast receiver app after a coworker built a prototype. The result is a feature many people love.
I don't have any upcoming speaking engagements. If you're interested in having me speak, get in touch!
Want to talk?
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